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Multiple Choice

Under receipt of a written proof of loss, which provision requires the insurer to pay death claims promptly?

The key idea is that once a death claim is filed with written proof of loss, the life insurance policy requires the insurer to pay the death benefit promptly. This protection ensures the beneficiary receives the funds in a timely manner after the claim is properly documented (typically after the death certificate and claim form are submitted). Delaying payment for a long period would undermine the purpose of the death benefit and isn’t consistent with standard policy provisions or consumer protection expectations. Requiring a new policy or canceling the existing policy because proof of loss is incomplete also doesn’t fit the claim process—the insurer would generally request any missing documentation rather than cancel or issue a new policy. So, the correct principle is that the insurer must pay death claims promptly once the required proof of loss is provided.

The key idea is that once a death claim is filed with written proof of loss, the life insurance policy requires the insurer to pay the death benefit promptly. This protection ensures the beneficiary receives the funds in a timely manner after the claim is properly documented (typically after the death certificate and claim form are submitted).

Delaying payment for a long period would undermine the purpose of the death benefit and isn’t consistent with standard policy provisions or consumer protection expectations. Requiring a new policy or canceling the existing policy because proof of loss is incomplete also doesn’t fit the claim process—the insurer would generally request any missing documentation rather than cancel or issue a new policy.

So, the correct principle is that the insurer must pay death claims promptly once the required proof of loss is provided.